We're pretty straightforward about how we handle your info - here's the complete breakdown
Last updated: October 22, 2025
Look, we get it - privacy policies can be a real slog to read through. But here at Mythral Storm Architecture, we believe in keeping things transparent and honest. This document explains what info we gather when you interact with us, whether that's through our website, email, or when you're working with us on a project.
We're based in Vancouver, BC, and we follow Canadian privacy laws (PIPEDA, if you wanna get technical). We only collect what we actually need to provide our services and keep things running smoothly.
By using our website or services, you're agreeing to the terms laid out here. If something doesn't sit right with you, definitely reach out - we're happy to chat about it.
When you reach out or work with us, we'll typically collect:
We're not gonna ask for stuff we don't need. If something seems irrelevant to your project, feel free to question why we're asking.
Like pretty much every website these days, we collect some technical stuff automatically:
This helps us understand how people use the site and where we can make improvements. Nothing creepy, just basic analytics.
When we're working together on a project, we'll gather and store:
We keep this stuff for portfolio purposes (with your permission) and to meet professional requirements for record-keeping in our industry.
Obviously, we use your info to actually do the work you hired us for - designing buildings, managing projects, providing consultations, and all the architectural services we offer.
We'll use your contact details to respond to inquiries, send project updates, share relevant info about our services, and keep you in the loop about your project's progress.
The technical data helps us figure out what's working and what's not on our site. We're always trying to make the experience better and fix anything that's broken or confusing.
Sometimes we're legally required to keep certain records or share info with authorities. It doesn't happen often, but when it does, we're obligated to comply with Canadian laws and regulations.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's what's happening behind the scenes:
These keep the site functioning properly. They remember your preferences and make sure everything works smoothly when you navigate around. Can't really turn these off without breaking stuff.
These help us understand how visitors use the site - what pages are popular, where people get stuck, that kind of thing. The data's anonymized, so we're not tracking you personally.
We take security seriously - can't afford not to in this day and age. Here's what we do to keep your information safe:
That said, nothing's 100% bulletproof online. We do our best, but if you're sharing something super sensitive, maybe give us a call instead of emailing.
Under Canadian privacy law, you've got some important rights when it comes to your personal info:
You can ask to see what information we have about you. We'll provide it in a readable format, usually within 30 days.
If something's wrong or outdated, let us know and we'll fix it. Accuracy matters, especially for project work.
You can request deletion of your personal data. We'll honor it unless we're legally required to keep certain records.
Don't want marketing emails? Unsubscribe anytime. We'll still need to contact you about active projects though.
We don't hang onto your information forever - that'd be weird and unnecessary. Here's our general approach:
| Type of Information | Retention Period |
|---|---|
| Contact form inquiries (no project) | 2 years after last contact |
| Project files and documents | 7-10 years (professional requirements) |
| Financial records | 7 years (tax purposes) |
| Marketing communications | Until you unsubscribe |
| Website analytics | 26 months (standard practice) |
After these periods, we securely delete or anonymize the data. Some stuff we're legally required to keep longer - architectural firms have specific record-keeping obligations we can't wiggle out of.
Look, privacy policies can be confusing. If something here doesn't make sense, or if you've got concerns about how we're handling your information, we want to hear from you.
Email:
info@mythralstorm.info
Phone:
(604) 555-0847
Mail:
Mythral Storm Architecture
1250 West Hastings Street, Suite 402
Vancouver, BC V6E 2M4
Canada
We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll update the date at the top and post the new version here. If there are major changes, we'll let active clients know directly. It's worth checking back occasionally if you're curious.